Return & Refund Policy

At Big Bear G Store Inc., customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.

Returns

• Returns are accepted within 7 days after delivery.
• Customers are responsible for all return shipping costs.
• Items must be returned in their original condition and with original packaging included.

Refunds

• Refunds will only be processed after the returned item has been received and inspected by our team.
• Buyers must ensure the product is in good condition before a refund can be approved.
• If the returned item is damaged, missing parts, or not in resellable condition, we reserve the right to refuse the refund or issue a partial refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Final sale / clearance items
• Products damaged by customers
• Products without original packaging

Contact Us

If you have any questions regarding returns or refunds, please contact us before returning any items.